Managing phone numbers registered for Calling

Last updated: November 29, 2017

Available For:

Marketing: N/A
Sales: Free, Starter, Professional

This article will walk you through how you can manage phone numbers that have been registered for use with calling in HubSpot Sales. You have the ability to register multiple phone numbers, as well as remove numbers you would no longer like to use.

Register additional phone numbers

If you would like to call contacts from a few different phone numbers, you will need to register each of those numbers for Calling. To do so, open any contact record and go to the Call tab. Click the Calling from dropdown to select a different number or click Add new phone number to register a new one.

Please note: a single user cannot add a phone number they have already registered with a different extension.

Set a default phone number

If you have registered additional phone numbers for calling, the first number you added will automatically become the default. If you would like to change the default number, click Settings in the main navigation bar in your HubSpot Sales account.

Navigate to Sales Calling in the left sidebar menu.

Scroll down to the Phone Numbers section and click the star to the left of the phone number you'd like to set as your default. You also have the option to add additional numbers from this screen by clicking Add phone number.

Delete a phone number

Within the Phone Numbers section, click Delete to the right of the number you'd like to remove. Once deleted, the number will no longer be an option for calling.

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