You can leave comments on a note, call, or logged activity in a record. Other users with access to the record will be able to see and reply to your comment.
- In your HubSpot account, navigate to your contacts, companies, deals or tickets.
- Click the name of the record you want to comment in.
- In the timeline, locate the note, call, or logged activity that you want to comment on.
- At the bottom of the note, call, or logged activity, click Add comment.
- In the text box, enter your comment. You can use the rich text toolbar at the bottom to format your comment and insert a link, image, knowledge base article, or snippet.
- Click Save. The comment will be added to the activity.