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Create contacts

Last updated: May 13, 2022

Applies to:

All products and plans

Anyone who interacts with your business can be saved as a contact in HubSpot. Examples of contacts include visitors that convert on a form, visitors who contact your chat team, or potential customers that your team met during an event.

There are different ways to create contacts in HubSpot:

If an individual interacts with your business outside of the above means, you can also create contacts manually:

  • In your HubSpot account, navigate to Contacts > Contacts.
  • In the upper right, click Create contact.

  • Click Create contact. To save then create another contact, click Create and add another.

Please note: it is not recommended to add contacts to the CRM without an email address because HubSpot uses the email address to deduplicate contacts and automatically associate contacts with companies.

Once you create a contact, you can access their record to log and retrieve information. You should consider associating a contact record to other objects, such as companies, deals, and tickets. This allows you to keep track of the relationships between your objects in HubSpot and allows HubSpot to sync relevant activities between these associated objects.

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