In HubSpot, you can add notes to records. Mentioning a team member in your note helps to alert them to the note.
- In your HubSpot account, navigate to Contacts > Contacts.
- Click the name of the contact.
- In the left panel, click Note description.
- At the bottom, in the Note window, type @ and your team member's name. In the dropdown menu, select a user to tag them in your note.
- Click Save note.
The mentioned user will receive a notification based on their notification preferences.