Last updated: January 24, 2023
Last updated: January 24, 2023
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If you've connected a Facebook Messenger account to a conversations inbox, but incoming messages aren't appearing in the inbox, you may have another app set as the primary receiver in your Facebook settings. When two different chatbot apps are integrated with a Facebook page, the primary receiver app controls and receives all incoming messages by default. To set HubSpot Conversations as the primary receiver:
With HubSpot Conversations selected as the primary receiver, incoming messages should now appear in your conversations inbox.
With the default conversations reports, you can report on the total volume of open or closed chat and email...
If your external site is using a login feature or if you require member registration to access private...
Create a chatflow with a bot to connect with your website visitors. The bot will appear as a chat widget on...