Why do I get an error when creating an event with the events bookmarklet?
When creating an event using the events bookmarklet, you may receive the following error message: "We couldn't create a selector for you. Please put an ID closer to the element you'd like to attach this event to."
This can happen if there's something in the source code of the page causing some confusion for the bookmarklet. To read a more detailed description on how to resolve this, check out this article.
How long does it take for Enterprise Events to update?
Enterprise Events are updated on the same time-frame as analytics in HubSpot, which means that event completions will update every 1-3 hours.
To check the last time that analytics were updated:
- Navigate to Reports > Sources > scroll to the bottom of the chart > Data Last Updated: X Hours ago.
If a HubSpot Contact completes an event, the event will appear in their timeline within 30 minutes. However, the total event completions, as reported within the Events tool, will not update for 1-3 hours.
Can I use wildcard characters for Visited URL Events?
Yes, you can use wildcard characters in the page URL to track Visited URL events.
I have more questions on Events...
That's okay. We have more answers. Check out the links below.