Last updated: November 25, 2025
Available with any of the following subscriptions, except where noted:
If you change your email address in HubSpot, you can transfer completed and in progress HubSpot Academy certifications associated with your original email address to your new email address.
Before you get started
Before you begin transferring your certifications, make sure to fully understand what steps should be taken ahead of time, as well as the limitations of the feature.
Understand requirements
- To transfer certifications to a new email address, that email address must be associated with a user in a HubSpot account. Learn more about creating users in your HubSpot account.
Understand limitations & considerations
- Expired certifications won't be transferred.
- Depending on your HubSpot subscription, some certifications won't be transferred. For example, if you're a user in a Solutions Partner account, partner-specific certifications will not be transferred to a non-partner account.
Tranfer HubSpot Academy certifications
To transfer your HubSpot Academy certifications:
- In your HubSpot account, click your account name in the top right corner, then click HubSpot Academy.
- Click the My team tab, where you can view the certification status of all users in the account.
- In the Team members section, click View all team members.
- In the top right, click the Actions dropdown menu, then select Transfer your certificates.
- In the dialog box, enter the New email address to transfer your certificates to, then click Transfer.
- Review and confirm the certificates that'll be transferred to the new email address, then click Yes, transfer.
- You'll be redirected back to the My team tab with an in-app message: "We've sent an email with a link to [new email address]. Click on the link in the email to confirm your address and finish the transfer."
- Navigate to your new email address inbox and open the email with the subject Transferring your awards. If the email does not appear in your inbox, check any Promotions or SPAM/Junk folders.
- In the email body, click Confirm email address.
- You'll be redirected to the My team tab in the HubSpot Academy, where the certificates will now be associated with the user with the new email address.
