Last updated: November 9, 2021
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When using your list in other HubSpot tools, you may want to include or exclude certain contacts in the list. To do this, you need to understand the type of list you are working with and the contacts you want to add to or remove from the list.
You can create and use active and static lists in your HubSpot account:
When you want to add or remove contacts from a list, you should identify whether your list is active or static. When accessing your list, view the left panel below the list name.
Because contacts automatically enter and leave a list based on an active list's criteria, to add a contact to an active list, you can:
To remove a contact from an active list, you can:
When a static list is created, there will be no change to its members, unless another user in your HubSpot account specifically adds contacts to the list or removes contacts from the list.
Please note: removing contacts from a static list does not delete them from your HubSpot portal. Learn more about permanently deleting contacts in a list.
Users in Professional and Enterprise accounts can also add contacts to and remove contacts from a static list with a workflow.
You can also remove contacts from a static list from within the list.
In your HubSpot account, navigate to Contacts > Lists.
Click the name of the static list.
In the list, select the checkboxes next to the contacts to remove from the list.
At the top of the table, click Remove from list.
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