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- Record and take notes in Zoom meetings with Notetaker
BetaRecord and take notes in Zoom meetings with Notetaker
Last updated: June 4, 2026
Available with any of the following subscriptions, except where noted:
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Sales Hub Professional, Enterprise
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Seats required
Users can set up Notetaker to automatically join meetings and provide next steps, meeting notes, a video recording, and transcripts. Notetaker joins any meeting booked from an external calendar, scheduling page, proposed time, or in a record, as long as the meeting's Location is set as a Zoom link.
Please note: starting July 31, 2026, HubSpot will change how Notetaker and video conferencing integrations log meetings. Today, when a meeting is recorded from one of these sources, HubSpot creates both a meeting record and a call record. Starting July 31, HubSpot will only create a meeting record.
This change prevents duplicate call records from being created. However, it may affect existing call-based workflows or reports that pull from call records. Learn how to prepare your account for this change.
Before you get started
- You must connect your calendar to use the notetaker.
- Notetaker is only supported for meetings where the passcode is embedded in the invite link. If not, the notetaker will not be able to join the meeting.
- You don't need to install any apps in Zoom to use Notetaker.
- The host of the meeting must turn on the following Zoom settings in their Zoom account: Record to computer files, internal meeting participants, external meeting participants.
- If you're a Super Admin, you can opt your account into the Meeting Notetaker or Meeting Notetaker with Smart Deal Progression betas.
- Notetaker can be used in Service Hub Professional or Enterprise accounts if you're opted in to the Meeting Notetaker with Smart Deal Progression beta.
Seats required An assigned Sales seat is required to use Notetaker, or an assigned Service seat if you're opted in to the Meeting Notetaker with Smart Deal Progression beta.
Set up Notetaker
Once you connect your calendar in HubSpot, you can set up Notetaker.
- In your HubSpot account, click the
settings icon in the top navigation bar. - In the left sidebar menu, navigate to General.
- Click the Calendar tab.
- Under Meeting Notetaker Auto-Join, select the Invite notetaker to join all your upcoming meetings automatically checkbox.
The notetaker will automatically join meetings at the scheduled time. An audio message and Zoom chat message will announce that the notetaker is in the meeting and is recording.
Learn more about how to prepare for and review your meetings.
Turn off Notetaker
- In your HubSpot account, click the
settings icon in the top navigation bar. - In the left sidebar menu, navigate to General.
- Click the Calendar tab.
- Under Meeting Notetaker Auto-Join, clear the Invite notetaker to join all your upcoming meetings automatically checkbox.