Last updated: March 31, 2025
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Learn how to pay your HubSpot invoice with Indian-issued credit cards. You must be a billing admin to pay your HubSpot invoice. If you're a HubSpot customer paying your invoice through HubSpot's Indian entity, the payment process will vary depending on whether your company is based in India or outside of India.
Indian-based HubSpot customers
If you're a HubSpot customer based in India using Indian-issued credit cards, the amount restrictions and approval process will vary depending on whether you pay the invoice manually in the Account & Billing section of your HubSpot account or if you have set up automated payments.
Automated subscription payment
If you have set up automated payments for HubSpot invoices, you'll need to approve transactions over 15,000 Indian Rupees (INR) to prevent the payment from failing. When a payment for a HubSpot subscription greater than 15,000 INR is scheduled, you'll receive an SMS requesting your approval. The SMS will include a link to your issuer's SI Hub portal, where you can approve the transaction.
HubSpot will also send an email notification when approval is needed.
The most common issuer portals for Indian-issued credit cards are the following:
Manual payment in Account & Billing
If you're a HubSpot customer based in India and are paying an invoice in Account & Billing in your HubSpot account, the payment will not be subject to the 5,000 INR payment amount restriction. Learn here how to pay your HubSpot invoice.
HubSpot customers based outside of India
If you're a HubSpot customer based outside of India using Indian-issued credit cards, the amount restrictions and approval process will vary depending on whether you pay the invoice manually in the Account & Billing section of your HubSpot account or if you have set up automated payments.
Automated subscription payment
If you have set up automated payments for HubSpot invoices, you'll need to approve transactions over 15,000 INR to prevent the payment from failing. When a payment for a HubSpot subscription greater than 15,000 INR is scheduled, you'll receive an SMS requesting your approval. The SMS will include a link to your issuer's SI Hub portal, where you can approve the transaction.
HubSpot will also send an email notification when approval is needed.
The most common issuer portals for Indian-issued credit cards are the following:
Manual payment in Account & Billing
Indian-issued credit card payments over the USD equivalent of 5,000 INR may be declined. Some payments under the equivalent of 5,000 INR may also fail. Additionally, Super Admins may have received a notification that your monthly HubSpot invoice payment failed to process.
How to pay
There are three methods to pay your HubSpot invoice:
- Make a one-time payment:
- In your HubSpot account, click your account name in the top right corner, then click Account & Billing.
- Click the Transactions tab.
- At the top you'll see how many invoices are due along with the total amount. Pay all invoices at once by clicking Pay all invoices.
- To pay an individual invoice, click Pay now next to the oldest outstanding invoice.
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- In the right panel, select your payment method:
- To use an existing payment method, select the listed payment method.
- To add a new credit card, click Manage payment methods.
- In the right panel, select your payment method:
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- If your credit card was issued in India, you'll need to enter the card's security code. After that, click Pay Invoice.
- You'll be redirected to your bank for an additional security check. Then, you'll be redirected back to HubSpot.
- If you have a credit card issued from a non-Indian bank:
- Update your payment method.
- Select the subscriptions you’d like to pay for using that card when entering your card details.
- Use another payment method:
- Follow these steps to view and download your HubSpot invoice.
- Find alternate payment options in the How to Pay section at the bottom of your invoice.
