Edit default privacy and consent text

When you include data privacy and consent information on forms, scheduling pages, and documents, visitors can consent to receiving communications and to the storage and processing of their data. Customize the default privacy and consent text displayed to visitors and manage the text for different languages.

Please note: while these features live in HubSpot, your legal team is the best resource for compliance advice for your specific situation.

Before you get started

• Edits made to the default consent text will apply to all new data privacy-enabled forms and scheduling pages created moving forward. Customizations made to individual forms and scheduling pages will override these default settings.
• If the default text is edited, existing forms won't be automatically updated. To update an existing form, delete the current data privacy options field from the form, and re-add it to include the updated wording.
• For legacy forms, edit the consent text directly on each form.

Customize default privacy and consent text

Customize the default privacy and consent text displayed on forms, scheduling pages, and documents.

1. In your HubSpot account, click the settings icon in the top navigation bar.
2. In the left sidebar menu, navigate to Privacy & Consent.
3. Click the Consent options tab. 
4. To view and edit consent text for a specific language, click the Current language dropdown menu and select a language. 
5. Next to the consent text you want to customize, click Edit. 
6. In the right panel, update the consent text in the text box. 
7. If you're editing the Consent to communicate text, click the Subscription type dropdown menu and select a subscription type.
8. Click Save.

Review privacy and consent options

• Legitimate interest: let your visitors know that they can unsubscribe from your communications at any point if they're no longer interested in hearing from you, and link to information about unsubscribing and your privacy practices if applicable. 
• Privacy policy: give your visitors information about your privacy policies and practices, and offer a link to more information if applicable. 
• Consent to communicate: give your visitors information about how and why you'd like to contact them, and let them know that you're offering them the option to consent to that communication. 
• Consent to process data: depending on the settings chosen on your individual forms or scheduling pages, visitors will see the explicit or implicit consent to process data language. 
  • Explicit consent: let visitors know that they need to check the box to consent to the storing and processing of their personal data.
  • Implicit consent: let visitors know that by submitting their information, they are consenting to the storing and processing of their personal data.