Unsubscribe an individual contact from receiving all emails, including future marketing emails and one-to-one emails. To opt out a group of contacts from receiving future emails, import them in an opt-out spreadsheet.
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In your HubSpot account, click More, then navigate to CRM > Contacts. If More doesn't appear in your account, navigate to CRM > Contacts directly.
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Click the contact's name.
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In the upper right of the left sidebar, click the Actions dropdown menu and select Opt out of email.
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Confirm you want to perform this action and select Yes, opt them out.
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This contact will now be opted out of all future marketing or one-to-one emails from your account. Transactional emails will still be delivered.
Please note: if you've purchased the Brands add-on, manually opting a contact out of all email subscriptions will only opt them out of subscriptions for the current brand in which you're operating.
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