Salesforce

Why are all of my Salesforce tasks created by HubSpot defaulting to the same activity type?

Last updated: December 5, 2016

Available For:

Marketing: Pro, Enterprise
Sales: Professional

You may have a default "Type" set in Salesforce if you're seeing something like a form submission assigned to the 'email' type.

You can change this behavior by navigating in Salesforce to:

  • Setup > Customize > Activities > Task Fields
  • Uncheck the box under the Default column within the appropriate Type row

default-type-selected-in-salesforce.png