Skip to content
Email

Add HubSpot to your SPF record

Last updated: April 20, 2021

Applies to:

Marketing Hub Starter, Professional, Enterprise
CMS Hub Professional, Enterprise
Legacy Marketing Hub Basic

A Sender Policy Framework (SPF) is used by recipients' email servers to verify the identity of the sender. As an Email Service Provider, HubSpot already has an SPF policy that covers marketing emails sent through our shared servers.

You don't need to add HubSpot to your SPF record unless you're using a DMARC policy to customize your domain authentication, or if you already have an existing SPF record. While you don't need to update your SPF record, it's always recommended to connect your email sending domain

  • In your HubSpot account, click the settings icon settings in the main navigation bar.
  • In the left sidebar menu, navigate to Website > Domains & URLs.
  • Scroll down to the bottom of the page and click Advanced Options.
  • Click Copy SPF record to copy the record to your clipboard.
    • If you're a brand new sender and you're configuring your SPF record for the first time, you need to add "v=spf1" to the value you copied from HubSpot.
    • If you've previously set up an SPF record, you'll only need to update the include part of your SPF record with the value you copied from HubSpot.

spf-record

For instructions on adding the new value to your DNS records, refer to documentation from your provider (i.e., GoDaddy).

To see your entire SPF record, enter your email sending domain into dmarcian's SPF surveyor tool. If HubSpot is correctly included in the SPF record, you should see your Hub ID as a subdomain of hubspotemail.net (e.g., 123456.spf00.hubspotemail.net).

Please note: external diagnostic tools like dmarcian may report an SPF alignment of 0%, but as long as you have DKIM and SPF configured, and the DMARC policy is set to the "relaxed" alignment, your emails will be delivered from HubSpot.