Last updated: November 25, 2022
|All products and plans|
If you have any questions or technical issues while using HubSpot, there are different support channels available depending on your subscriptions.
If you're having trouble logging into your HubSpot account, you can try these troubleshooting steps.
All HubSpot users can access how-to guides, reference docs, and troubleshooting steps in HubSpot's Knowledge Base. Users can also ask questions, find answers, and engage with professionals from around the world in the HubSpot community.
Learn more about the different support channels available below:
|HubSpot's Free Tools||Starter||Professional||Enterprise|
Before getting started, do note the following:
Currently, phone support is offered in English only. Chat, callback, and email support are available in the following languages. To request a call-back in a specific language, ensure that your individual user settings are set to that language.
If you have a HubSpot Starter subscription, you can access the Knowledge Base, community, chat, and email support channels.
If you have a HubSpot Professional or Enterprise subscription, you can access the Knowledge Base, community, phone, call-back, chat, and email support channels. For any questions about your HubSpot subscription, please contact your Customer Success Manager.
To submit a ticket with HubSpot support:
After submitting a ticket, you can review any open and prior tickets with HubSpot Support.
To access your Support inbox:
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