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Marketing email missing preview text

Last updated: October 13, 2020

Applies to:

Marketing Hub Professional, Enterprise
CMS Hub Professional, Enterprise
Legacy Marketing Hub Basic

If you're using a coded email template and you're not seeing the preview text while editing your marketing email, it's because your email template is missing a small amount of code.

To fix this, edit your coded email template to include the following piece of code as the first child element in the body tag:

<div id="preview_text" style="display:none;font-size:1px;color:{{background_color}};line-height:1px;max-height:0px;max-width:0px;opacity:0;overflow:hidden;">{% text "preview_text" label="Preview Text", value="", no_wrapper=True %}</div>

Click Publish changes to publish your changes to your template.