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How can I find my email server's IMAP and SMTP information?

Last updated: November 21, 2017

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Sometimes it's necessary to add more details in the Advanced Options section when connecting your inbox to HubSpot using IMAP. Your IT team should be able to provide your mail server's IMAP and SMTP information. You can also follow the steps below to find this information right in your email client. Once you have your IMAP and SMTP server names and ports, you can go back to connecting your inbox in HubSpot.

Apple Mail (Mac desktop)

  • Click Mail in your Mac's toolbar > Preferences.
  • In the left sidebar, click on the account you'd like to connect to HubSpot.
  • Select Account Information towards the top. 
  • Find the field for Incoming Mail Server. This value is your IMAP server name.
  • Next, find the field for Outgoing Mail Server. You may need to use the dropdown menu to select Edit SMTP server list to view the SMTP server name. You can also find your SMTP port here.


Outlook for Mac 

  • Click Outlook in your Mac's toolbar. Then select Preferences and then Accounts.
  • In the left sidebar, click on the account you'd like to connect to HubSpot.
  • Find the fields for Incoming server and Outgoing server. The longer text box is the server name and the text box towards the right is the port. Use this information when setting up your connected inbox in HubSpot.


Outlook for PC

  • In Outlook, click File. Then click Account SettingsAccount Settings.
  • In the Email tab, double-click on the account you'd like to connect to HubSpot.
  • Below Server Information, you can find your incoming mail server (IMAP) and outgoing mail server (SMTP) names.
  • To find the ports for each server, click More settings... Advanced


Apple Mail (iPhone)

  • Navigate to your iPhone's Settings, and then click Mail > Accounts
  • Select the email account you'd like to connect to HubSpot.
  • Under IMAP, select Account.
  • This will display your incoming (IMAP) and outgoing (SMTP) mail server information to use in HubSpot.

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