Last updated: February 11, 2025
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Last updated: February 11, 2025
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You can pin one activity to the top of a contact, company, deal, ticket, or custom object record timeline. A pinned activity will appear on the record timeline for all users in your account. There can only be one pinned activity for each record.
Please note: to pin an activity on a record, a user will need Edit permissions for the object and the associated activity. For example, to pin a note on a contact record, a user will need Edit permissions for contacts and notes.