Clear your browser's cache

Last updated: April 30, 2021

Applies to:

Browsers keep local copies of website data to load those websites more quickly in the future - these are known as your browser's cache.

When you experience an issue that is not occurring on other browsers or computers, the source of that issue may lie in your browser's cache. Clearing the cache will typically resolve these issues.

The process for clearing a browser's cache is different for every browser. Learn how to clear your cache in the following browsers in their documentation:

Google Chrome
Safari
Mozilla Firefox
Internet Explorer
Microsoft Edge

Please note: after you've cleared your cache, completely restart your browser. This ensures that the cache is completely cleared.

Clear your browser's cache

Applies to:

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