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- Use contact-based workflow actions in other workflow types
Use contact-based workflow actions in other workflow types
Last updated: January 13, 2026
Available with any of the following subscriptions, except where noted:
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Marketing Hub Professional, Enterprise
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Sales Hub Professional, Enterprise
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Service Hub Professional, Enterprise
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Data Hub Professional, Enterprise
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Smart CRM Professional, Enterprise
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Commerce Hub Professional, Enterprise
When using contact-based workflow actions in other workflow types, you must add your contacts as a data source when setting up the action. Currently, this will only apply to the following workflow actions:
- Set as marketing contact
- Send SMS message actions
- Manage communication subscriptions
For example, in a deal-based workflow, you can add a Set as marketing contact action to set contacts associated with the association label of decision-maker as marketing. Learn more about choosing your workflow actions.
- In your HubSpot account, navigate to Automation > Workflows.
- Click the name of the workflow or create a new workflow.
- In the workflow editor, click the + plus icon.
- In the left panel, select your action.
- Click the Contact dropdown menu and select Contacts: All associated or Contacts: Most recently updated.
Please note:
- After creating and adding a data source, it is not possible to edit the data source. Instead, you can create a new data source.
- When setting up a contact-based action in other workflow types, you can only update one contact at a time.
- Alternatively, to use a different associated contact with the action, you can click More data and select or set up a different contact data source. To set up a different data source:
- In the right panel, at the bottom, click + Add record.
- In the Choose a record type section, click Contact.
- In the Filter contacts by property criteria section, click the first dropdown menu and select a contact property.
- To filter contacts by matching property values with the enrolled deal:
- Click the second dropdown menu and select Has the same value as.
- Click the third dropdown menu, then select a deal property to match with.
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- To filter contacts by exact property values:
- Click the second dropdown menu and select Is equal to.
- In the third field, enter a property value.
- To filter contacts by exact property values:
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- When setting up a contact-based action in other workflow types, you can only update one contact at a time. Click the Which records should be used if multiple match dropdown menu and select Most recently updated, Most recently created, and First created.
- Continue setting up your workflow action.
- At the top, click Save.
Workflows
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