Yahoo, AOL and other free email providers have changed their DMARC authentication policies (learn more about DMARC) , which affects the delivery of emails sent through all email service providers, which includes HubSpot. Instead, we recommend you use a domain you own. For example, we send our emails from @hubspot.com.
- When creating an email in HubSpot, you must select a From Address, the email address that HubSpot will send the email on behalf of. If you choose to use an email address from a free provider like @yahoo.com, you'll see the following error message, preventing you from selecting that From Address:
- HubSpot prevents you from using that email from the free provider as your From Address because, if it allowed it, there is a good chance that your emails will bounce as a result of these new policies.
- As mentioned above, we recommend you use a domain that you own as your From Address instead.