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Block form or pop-up form submissions from specific email domains

Last updated: December 13, 2018

Applies to:

Marketing Hub
marketing-starter-basic-pro-enterprise
Starter, Professional, Enterprise
Legacy Marketing Hub Basic

You can prevent visitors with email addresses at certain domains from submitting your HubSpot form or pop-up form.

Block email domains on a form

  • In your HubSpot account, navigate to Marketing > Lead Capture > Forms.
  • Click the name of a form.
  • In the form editor, hover over the Email field and click edit Edit.
  • Enter the domains you want to block in the Email domains to block field, separated by commas. Enter only the root domain without the www prefix or @ symbol (e.g., enter gmail.com , not www.gmail.com or @gmail.com).
  • (Optional) Select the Block free email providers checkbox to block HubSpot's default list of free domains.
Email domains to block
  • Click Publish to take your changes live.

When a visitor attempts to enter a blocked domain in the Email field on your form, they will see a message asking them to enter a business email address.

 

Block email domains on a pop-up form

  • In your HubSpot account, navigate to Marketing > Lead Capture > Pop-up Forms.
  • Click the name of a pop-up form.
  • Click the Form tab.
  • In the left pane, click the pencil icon edit on the right of the Email field.

  • Enter the domains you want to block in the Email domains to block field, separated by commas. Enter only the root domain without the www prefix or @ symbol (e.g., enter gmail.com , not www.gmail.com or @gmail.com).
  • (Optional) Select the Block free email providers checkbox to block HubSpot's default list of free domains.

When a visitor attempts to enter a blocked domain in the Email field on your pop-up form, they will see a message asking them to enter a business email address.

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