HubSpot Support

Recent Posts

Two-factor authentication | Frequently Asked Questions

Posted by HubSpot Support on Feb 18, 2020 1:49:41 PM

Find answers to common questions about HubSpot's two-factor authentication (2FA) methods.

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Topics: Account Settings

Update your DNS records

Posted by HubSpot Support on Feb 18, 2020 9:46:22 AM

When you connect your domain to HubSpot, you'll need to update the DNS records in your DNS provider. Below are general instructions for updating your DNS records, as well as detailed instructions for the most common DNS providers.

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Topics: Domains & URLs

SSL and domain security in HubSpot

Posted by HubSpot Support on Feb 18, 2020 9:34:32 AM

When you connect a domain to HubSpot, SSL will automatically be provisioned for that domain. This usually takes a few minutes, but can take up to four hours.

Please note: if you encounter any errors during the SSL provisioning process, please see our troubleshooting guide for SSL certificate errors.

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Topics: Domains & URLs

Create deals

Posted by HubSpot Support on Feb 17, 2020 12:59:18 AM

Use deals in HubSpot to track potential revenue. Create a deal when a contact takes an action that could lead to revenue, such as booking a meeting with you to discuss your product or service.

When created, a deal record should be associated to the contacts and companies that are involved with the deal. This helps HubSpot with associating the relevant activities to the deal record.

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Topics: Deals

Create companies

Posted by HubSpot Support on Feb 17, 2020 12:58:39 AM

Any organizations you interact with can be saved as a company in HubSpot. The company record is where your team records and retrieves information on the organization and helps everyone in your HubSpot account to stay on the same page. An example of an organization that should be saved as a company record is a company you're offering your services to.

Once you've created a company record, you should consider associating the record to other records, such as contacts, deals, and tickets. This allows you to keep track of the relationships between your objects in HubSpot and allows HubSpot to sync relevant activities between these associated objects.

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Topics: Companies

Create contacts

Posted by HubSpot Support on Feb 17, 2020 12:57:54 AM

Anyone who interacts with your business can be saved as a contact in HubSpot. A good contact database will allow your team to easily record and retrieve information on them, helping everyone to stay on the same page.

Once created, you should consider associating the record to other objects, such as companies, deals, and tickets. This allows you to keep track of the relationships between your objects in HubSpot and allows HubSpot to sync relevant activities between these associated objects.

Examples of contacts include visitors that convert on a form, visitors who contact your chat team, or potential customers that your team met during an event.

There are different ways to create contacts in HubSpot:

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Topics: Contacts

Troubleshoot featured image issues in social post previews

Posted by HubSpot Support on Feb 14, 2020 5:51:06 PM

Before you publish a social post, you can preview how the featured image will display in your post. Learn how to troubleshoot issues with the featured image in your social previews.

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Topics: Social

Create and publish social posts

Posted by HubSpot Support on Feb 14, 2020 5:21:21 PM

Use HubSpot's social tool to create and publish social posts to promote your blog content or landing page offers on social media, increase traffic to your website, and reap the SEO benefits of being active on social media.

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Topics: Social

Segment contacts based on ads interactions

Posted by HubSpot Support on Feb 14, 2020 3:32:55 PM

After connecting your Facebook Ads, Google Ads, and LinkedIn Ads accounts to HubSpot, you can segment contacts in lists based on their ads interactions in each network.

Each ads interaction filter represents a trackable ad interaction, such as identifying which contacts clicked through to your website from a specific Google Ads campaign.

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Topics: ads

Create and add your profile to the HubSpot Solutions Directory

Posted by HubSpot Support on Feb 14, 2020 10:43:17 AM

If you're a member of HubSpot's Solutions Partner Program or an agency that's inbound certified, you can create a profile with your company information to share publicly on HubSpot's Solutions Directory and make it easy for HubSpot customers to find you.

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Topics: Partner Tools

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