Exclude specific lists or contacts from receiving a marketing email

Last updated: January 11, 2021

Applies to:

All products and plans

When you select recipients for a marketing email, you can exclude specific contacts or lists from receiving the email.

Please note: if a contact is included as a recipient on the Individual contacts tab, they'll receive the email even if they're a member of a list you're excluding. If you don't include a contact as a recipient in the Individual contacts tab but they are a member of an inclusion list and an exclusion list that you've specified in the Lists tab, that contact will not receive the email.

To exclude lists or contacts when sending a marketing email:
  • In your HubSpot account, navigate to Marketing > Email.
  • Hover over your email and click Edit, or create a new email.
  • Click the Send or schedule tab.
  • Click the Don't send to dropdown menu to search for lists and/or individual contacts. 
  • Select the checkbox next to a list or contact to exclude them from this email.


  • In the Review and send panel, you'll see a list of all lists and contacts excluded in the Don't send to section.