Exclude specific lists or contacts from receiving a marketing email

When you select recipients for a marketing email, you can exclude specific contacts or lists from receiving the email.

Please note: if a contact is included as a recipient on the Individual contacts tab, they'll receive the email even if they're a member of a list you're excluding. If you don't include a contact as a recipient in the Individual contacts tab but they are a member of an inclusion list and an exclusion list that you've specified in the Lists tab, that contact will not receive the email.

Exclude contacts in the classic email editor

• In your HubSpot account, navigate to Marketing > Email.
• Hover over your email and click Edit, or create a new email.
• Click the Recipients tab.
• Use the Lists and Individual contacts tabs to search for recipients to exclude from the email. Hover over the lists or contacts you'd like to exclude and click Exclude.

• Any excluded lists or contacts will appear in the Don't send to section.

Exclude contacts in the drag and drop email editor

• In your HubSpot account, navigate to Marketing > Email.
• Hover over your email and click Edit, or create a new email.
• Click the Send or schedule tab.
• Click the Don't send to dropdown menu to search for lists and/or individual contacts. 
• Select the checkbox next to a list or contact to exclude them from this email.
• In the Review and send panel, you'll see a list of all lists and contacts excluded in the Don't send to section.