Last updated: February 11, 2025
Last updated: February 11, 2025
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When you select recipients for a marketing email, you can exclude specific contacts or lists from receiving the email.
Please note: the instructions below only apply when you're creating a regular marketing email. If you're creating an automated email, its recipients will be based the associated workflow's enrollment criteria. If you're creating a blog/RSS email, the recipients will be selected automatically based on your blog subscribers.
To exclude lists or contacts when sending a marketing email:Please note: if a contact is included as a recipient on the Individual contacts tab, they'll receive the email even if they're a member of a list you're excluding. If you don't include a contact as a recipient in the Individual contacts tab but they are a member of an inclusion list and an exclusion list that you've specified in the Lists tab, that contact will not receive the email.