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Optimize email engagement

Last updated: September 3, 2025

Available with any of the following subscriptions, except where noted:

When sending a marketing email, you can choose what levels of engagement to target with the recipients. Sending marketing emails to more engaged contacts results in higher open and click rates and a better sender reputation. 

  1. In your HubSpot account, navigate to Marketing > Email.
  2. Click the name of a drafted email, or click Create email
  3. In the email editor, click the Send to tab. 
  4. In the Optimize open rate section, select an engagement level
    • Least engaged: tend not to open your marketing emails. 
    • Moderately engaged: occasionally open or click on a marketing email.
    • Highly engaged: frequently open emails and engage with your content.
  5. Finish setting up your email.
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