Last updated: November 6, 2025
File
- New: create a new workflow. The workflow editor will launch in a new tab.
- Clone: create a duplicate of the existing workflow.
- Export as .PNG: export the workflow as displayed in the workflow editor, as a PNG file.
- Organize: manage your workflow's details, associations, and organization within the workflow tool.
- About this workflow: review and update the workflow's name and description. You can use AI assistant to generate a workflow description.
- Assign workflow access: assign the workflow to a specific team. Only teams with access will be able to edit the workflow. Learn more about managing access to your HubSpot assets.
- Add business unit label: if you have the Business units add on, you can associate your workflow with a specific business unit.
- Add campaign label: if you have a Marketing Hub Professional or Enterprise subscription, you can add your workflow to a campaign as a campaign asset.
- Move to folder: add the workflow to an existing workflow folder. Learn more about organizing your workflow with folders.
- Delete: delete the workflow. After deleting a workflow, you can still clone the workflow for up to 90 days. Learn more about deleting workflows.
Edit
- Edit enrollment trigger: change the enrollment triggers or event enrollment triggers for the workflow.
- Add action: add a new action to the workflow. This action will be added to the end of your workflow.
- Edit available records: edit the records can be used to trigger actions or have associated data used in fields as data variables.
- Edit goal: set a goal and keep track of your progress in contact-based workflows. Contacts that meet the workflow goal will be automatically unenrolled. Learn more about using goals.
- Clean up workflow: automatically streamline your workflow. If there are no opportunities to clean up your workflow, this option will be greyed out.
- Undo: revert the most recent change to your workflow in the workflow editor.
- Redo: if you've previously selected the Undo option, use this to make the same change again.
- Manually enroll [object]: manually enroll a record into the workflow.
View
- Comments: review and add comments to the workflow in the collaboration sidebar. Learn more about adding and managing comments in workflows.
- Zoom: zoom in to get a closer view of your workflow, zoom out to get a further view of your workflow. You can also view a simplified minimap of the workflow.
- Test: preview how a record will proceed through your workflow if enrolled.
- Connections: review the workflow's associated assets. For example, if a workflow uses a form submission as an enrollment criteria, the form will appear in this list. Learn more about reviewing your workflow's connections.
- Revision history: review historical changes to the workflow. Learn more about reviewing your workflow history.
- Performance: review your workflow's performance. The workflow's performance page will open in a new tab.
- Enrollment history: review your workflow's enrollments, including enrollments from more than 90 days ago.
- Metrics: review and use your workflow actions' conversion and performance data to analyze the effectiveness of each section of the workflow. Learn more about managing your workflow's conversion and performance data.
- Action logs: review your workflow's action logs. The workflow's Action logs will open in a new tab.
Settings
- Settings: access the workflow's settings page. Learn more about managing workflow settings.
Help
- Knowledge base: access workflow how-to guides, reference docs, and troubleshooting steps in HubSpot's Knowledge Base. The workflow Knowledge Base page will open in a new tab.
- Troubleshoot issues: diagnose and troubleshoot workflow execution issues. Learn more about troubleshooting workflows.
- Troubleshoot enrollment: diagnose why a record didn't enroll in a workflow. Learn how to troubleshoot enrollment issues.
Shortcuts
Use keyboard shortcuts to speed up your workflow setup processes.
| Navigation | Action | Windows shortcuts | Mac Shortcuts |
| Edit enrollment trigger | Change the enrollment triggers or event enrollment triggers for the workflow. | Ctrl + Shift + E | ⇧ + ⌘ + E |
| Add action | Add a new action to the workflow. | Ctrl + Shift + A | ⇧ + ⌘ + A |
| Undo | Revert the most recent change to your workflow in the workflow editor. | Ctrl + Z | ⌘ + Z |
| Redo | If you've previously selected the Undo option, use this to make the same change again. | Ctrl + Shift + Z | ⇧ + ⌘ + Z |
| Comments | Review and add comments to the workflow in the collaboration sidebar. | Alt + Shift + C | ⇧ + ⌘ + C |
| Zoom in | Zoom in to get a closer display of your workflow | Ctrl + + | ⌘ + + |
| Zoom out | Zoom out to get a further display of your workflow | Ctrl + - | ⌘ + - |
| Zoom to 100% | Zoom to display the workflow at full size. | Ctrl + 0 | ⌘ + 0 |
| Zoom to 50% | Zoom to display the workflow at half size. | Ctrl + 9 | ⌘ + 9 |
| Keyboard shortcuts | Review a list of keyboard shortcuts | Ctrl + / | ⌘ + / |