Why is my email missing the preview text widget?

Last updated: April 13, 2017

Available For:

Marketing: Basic, Pro, Enterprise
Sales: N/A

If you're using a custom coded email template and you're not seeing the preview text while editing your email, it's because your email template is missing a small amount of code needed to display this properly.

To fix this, edit your custom coded email template to include the following piece of code as the first child element in the body tag:

<div id="preview_text" style="display:none;font-size:1px;color:{{background_color}};line-height:1px;max-height:0px;max-width:0px;opacity:0;overflow:hidden;">{% text "preview_text" label="Preview Text", value="", no_wrapper=True %}</div>

Here is an example of what this might look like in your template:

Be sure to click Publish to publish your changes to your template. 

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