Email

Why is my email missing the preview text widget?

Last updated: August 18, 2016

Available For:

Product: HubSpot Marketing
Subscription: Basic, Professional, & Enterprise

If you're using a custom coded email template and you're not seeing the preview text while editing your email, it's because your email template is missing a small amount of code needed to display this properly.

To fix this, edit your custom coded email template include the following piece of code as the first child element in the body tag:

<div id="preview_text" style="display:none;font-size:1px;color:{{background_color}};line-height:1px;max-height:0px;max-width:0px;opacity:0;overflow:hidden;">{% text "preview_text" label="Preview Text", value="", no_wrapper=True %}</div>