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Partner Tools | Frequently Asked Questions

Last updated: June 28, 2023

Available with any of the following subscriptions, except where noted:

Partner Account

Find answers and general information quickly about partner tools in HubSpot.


Why don't I see the HubSpot Solutions Partner Certification in my learning center?

The HubSpot Solutions Partner Certification is only available to partner Self-Purchase Portals with at least one account user who has already passed the HubSpot Marketing Software Certification exam and practicum.

The user who passes the Solutions Partner Certification exam for their company does not have to be the same user who passed the HubSpot Marketing Software Certification.

Why can't I access the partner project templates?

If you encounter an error when copying partner campaign kits or projects to your portal, ensure that you have marketing access and partner employee user permissions.

For more information and assistance with HubSpot's Solutions Partner Program, review this list of frequently asked questions. If you are setting up your solutions partner profile on the directory, check out this list of technical frequently asked questions related to the HubSpot Solutions Directory.

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