Create data privacy request pages for specific brands

If you manage multiple brands within your HubSpot account, you can create distinct data privacy request pages for each brand. This feature helps you deliver consistent, on-brand experiences to your customers and streamlines how your team tracks data privacy requests across brands. When a brand’s data privacy request form is submitted, you can filter requests by brand, all from your data privacy request page. 

Please note: while these features live in HubSpot, your legal team is the best resource to give you compliance advice for your specific situation.

Create data privacy request pages for specific brands

1. In your HubSpot account, click the settings settings icon in the top navigation bar.

2. In the left sidebar menu, in the Account Management section, select Privacy & Consent. 
3. On the Setup tab, in the left sidebar menu, click Privacy tools.
4. In the Data privacy request page section, hover over a brand. Click Actions and select Configure. 

5. In the data privacy request page editor, you can select the data request options that you'd like to offer your contacts:
   • To allow contacts to request the permanent deletion of their personal data, toggle the Delete contact data switch on.
   • To allow contacts to request a copy of their data, toggle the Export contact data switch on.
   • To add a field for contacts to select their location, toggle the Country switch on.
   • To turn on CAPTCHA for your request page, toggle the ReCAPTCHA switch on. CAPTCHA adds a step to verify that a visitor isn't a robot, before they can submit the request. HubSpot uses reCAPTCHA v2 for spam prevention.
   • In the Business email field, enter an email address. The email address will be used in the verification email sent to users, to ask questions about data privacy.
   • In the Email sending domain field, select the domain that will be shown in the From field of verification emails.
6. After setting up your page, in the top right, click Publish page. Learn more about managing data privacy request pages. 

Filter data privacy requests by brand

Once you’ve created distinct data privacy request pages for specific brands, you can view and filter data requests by brand. 

1. In your HubSpot account, click the settings settings icon in the top navigation bar.
2. In the left sidebar menu, in the Account Management section, select Privacy & Consent.
3. At the top, click the Data request manager tab.
4. To add a brand quick filter, click More at the top of the table and select Brand.
5. To filter requests by brand, click the Brand dropdown menu at the top of the table and select a brand.
6. Continue to manage your data privacy requests.