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Social post didn't publish at the scheduled time

Last updated: June 28, 2023

Available with any of the following subscriptions, except where noted:

Marketing Hub   Professional , Enterprise
Legacy Marketing Hub Basic

If your social posts are not publishing at scheduled times, but are publishing within 10 minutes before or after the time, it's likely that your publishing schedule is set to Publish like a human.

If your social posts are failing to publish altogether, learn more about the most common unsuccessful social post errors and how to resolve them.

Please note: to manage the Publish like a human setting, you must have All accessible accounts or Their connected accounts social permissions, or be a Super Admin

To check your social publishing settings:
  • In your HubSpot account, navigate to Marketing > Social.
  • Click the Settings tab.
  • Click the Publishing tab.
  • In the Publish like a human section, check if the switch is toggled on or off. 

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