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Social post didn't publish at the scheduled time

Last updated: October 13, 2020

Applies to:

Marketing Hub Professional, Enterprise
Legacy Marketing Hub Basic

If your social posts are not publishing at the exact scheduled time, but are publishing within 10 minutes of the time (before or after), it's likely that your publishing schedule is set to Publish like a human.

  • In your HubSpot account, navigate to Marketing > Social.
  • Click the Settings tab.
  • Click the Publishing tab.
  • In the Publish like a human setting, check if the switch is toggled on or off. 

If your social posts are failing to publish altogether, learn more about about the most common unsuccessful social post errors and how to resolve them.
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