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Resolve invalid filter errors

Last updated: September 4, 2025

Available with any of the following subscriptions, except where noted:

When a property value is merged or deleted, or if the internal value is edited, any workflows that enroll based on that value will show an error. This is because the workflow is trying to use a property value that no longer exists.

To fix this error, by updating your enrollment criteria:

  1. In your HubSpot account, navigate to Automation > Workflows.
  2. Click the name of the workflow displaying the error. 
  3. In the workflow editor, click the Enrollment trigger box.
  4. In the left panel, locate the trigger with the error, then click the trigger to edit it. 
  5. Remove the property value that's causing the error by clicking the x next to the filter.
  6. Click Update filter.
  7. Click Save. The workflow will no longer show an error for the enrollment trigger.

 
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