COS-General

How do I provide a direct download link to a file hosted on my File Manager?

Last updated: February 16, 2017

Available For:

Marketing: Basic, Pro, Enterprise
Sales: N/A

Please follow the directions noted below to get the direct link for a file hosted on HubSpot's COS File Manager.

  • In your HubSpot Marketing account, navigate to Content > File Manager.
  • Locate the file you'd like to share with others and click the file name
  • In the pane that appears on the right, click Copy URL in the File URL section to copy the link to your clipboard. 
User-added image

A few notes on file downloads and PDF docs in general:

  • Most modern browsers will open links to PDF files inside the browser itself for the visitor to view, as opposed to downloading the actual file to the visitors computer
  • In turn, whether or not a download is prompted is largely dependent on the browser in use and its settings
  • At present there is no way to force a download without using server side script, which is not supported by the HubSpot content systems
  • The visitor can always download the pdf from the subsequent window that opens, but you may want to provide a prompt above your link such as "Right click and select Save as to download" for example
  • Additionally, you could consider packaging your PDF or document file in a .zip file which will usually force the visitor to download it