How do I exclude specific lists or contacts from receiving an email?

Last updated: December 27, 2017

Applies to:

Marketing Hub
Professional, Enterprise
Legacy Marketing Hub Basic
When you send a marketing email in HubSpot, you may occasionally wish to exclude certain contacts from receiving the email.
  • In your HubSpot Marketing Basic, Professional, or Enterprise account, navigate to Content > Email.

  • Hover over the email and click Edit.
  • Click the Recipients tab at the top of the email editor.

  • Select Add Recipients.
  • Click Lists to select a list, or Individual contacts to select an individual contact.
  • When you've identified the list or contact to exclude, hover over it and click Exclude.

  • Any excluded lists or contacts will appear in the Don't send to section on the right-hand side.

Please note: if you manually add an individual contact as a recipient, the contact will be sent the email even if they are on a list you've selected to exclude (as long as they are have not unsubscribed or bounced).