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HubSpot Sales Outlook desktop add-in error: 'Still not loading? You either have a slow connection or you're using an unsupported browser.'

Last updated: July 1, 2019

You may encounter the following error when click the HubSpot Sales Outlook desktop add-in:

The likely reason for the error is that your device has an outdated version of Internet Explorer installed. The HubSpot Sales Outlook desktop add-in relies on the Internet Explorer application on your device, and cannot work with outdated versions of the application.

To resolve the error, update your Internet Explorer or install the latest Internet Explorer.