Last updated: May 5, 2021
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If you are a Super admin or have account access permissions, you can configure the IMAP settings for your account's personal email domains. You can preconfigure the IMAP and SMTP server settings so that this information pre-populates when other users connect their inboxes.
To configure IMAP settings for your email domain:
Once your domain is connected, any time a user in your account connects an inbox to HubSpot using IMAP, the IMAP settings will automatically populate.
Your IT team might only allow certain IP addresses to connect with your inbox. If this is the case, your IT team will need to allow the IP addresses that HubSpot uses to connect your inbox.
Please note: when you edit a domain's settings, you are editing the settings for all inboxes in this domain. If you enter the incorrect settings, all inboxes in this domain will disconnect from HubSpot.
When this setting is turned on for another domain, the IP ranges will be available for allowlisting. All inboxes in the domain will inherit the settings you configured in your account settings.
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