Last updated: June 28, 2023
You can customize the appearance of your knowledge base by selecting, and customizing your template.
Learn how to customize your knowledge base settings.
On the Content tab of the left panel, you can customize the images and text in the navigation bar, footer, and header of your knowledge base. You can also set the categories that appear on the homepage of your knowledge base.
The navigation bar in your knowledge base includes your logo, name, navigation links, and support form. To edit the contents of the top navigation in your knowledge base, click Navigation bar. This is also where you can add a support form to your template.
Please note: contacts who are logged in will always see the option to sign out in the navigation bar.
The footer in your knowledge base includes your company logo and social network links. To edit your knowledge base footer, click Footer on the Content tab in the left panel.
The header in your knowledge base includes your welcome message and your header background. To edit your knowledge base header, click Header in the Home page section.
Please note: if you are using a Content Rich or Classic template you will need to manually select articles to appear under each category. This can be done by customizing your template and navigating to Home page > Categories.
On the Design tab of the left panel, you can customize the default styling for elements on your knowledge base.