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Knowledge Base
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All Knowledge Base articles
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- Add a support form to your knowledge base
- Analyze your knowledge base performance
- Create knowledge base articles
- Create knowledge base articles in multiple languages
- Customize your knowledge base
- Customize your knowledge base template
- Edit your favicon
- Import knowledge base articles
- Manage your knowledge base settings
- Organize your knowledge base articles categories and tags
- Set up single sign-on (SSO) to access private content
Tickets
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- A guide to the tickets index page
- Assign ownership of records
- Associate activities with records
- Associate records
- Automate ticket status and actions
- Bulk edit records
- Change or remove a record's image
- Comment on a note, call or logged activity
- Create calculation properties
- Create tickets
- Create, customize, and manage your saved views
- Customize deal and ticket board properties (BETA)
- Customize ticket pipelines and statuses
- Deduplicate records in HubSpot
- Differences between saved views, active lists, and static lists
- Edit a property value for a record
- Export your records
- Filter specific activities on a record timeline
- Follow contact, company, deal, or ticket records
- HubSpot's default ticket properties
- Import data to checkbox properties
- Import records or notes
- Import | Frequently Asked Questions
- Manage tickets in your inbox
- Manage your properties
- Manage your records in Slack
- Manually log a call, email, or meeting on a record
- Merge tickets
- Pin a note in contact, company, deal, or ticket records
- Property field types in HubSpot
- Property value is underlined in red
- Restore deleted contacts, companies, deals, or tickets
- Search your CRM
- Set up fields seen when manually creating records
- Set up your import files
- Track inactive deals and tickets (BETA)
- Troubleshoot import errors
- View and analyze previous imports
- View property history
- Work with your ticket records