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Privacy & Consent

Use cookie management tools in HubSpot

Last updated: January 21, 2023

Applies to:

All products and plans

As privacy regulations evolve worldwide, you may need to take additional measures to ensure your website is compliant with applicable data regulation laws. HubSpot has tools to help you comply with these laws.

Please note: while HubSpot has cookie tracking and consent banner settings, your legal team is the best resource to give you compliance advice for your specific business circumstances.


Understand cookie management

Cookies are small data files that can be used to identify your website visitors and track their behavior. There are worldwide laws and regulations that protect the privacy of website visitors because cookies are associated with personal data.
In HubSpot, you can create a cookie consent banner to help protect visitor privacy. A consent banner manages how cookies load on your website. It can be configured to prevent unessential cookies from loading on visitors’ browsers until they confirm their consent to be tracked.

Review cookies loaded by a website

Various tools and plugins can help you review cookies that are loaded on your website. To access this information you can follow the instructions for your browser. For example, in Google Chrome, you can:

  • Open a new incognito browser window.
  • Navigate to your website.
  • Right click and select Inspect from the menu.
  • In the sidebar menu, click the Applications tab.
  • In the left menu, navigate to the Storage > Cookies.
  • Select the website you are visiting.

inspect-cookies

Please note: when reviewing your website’s cookies, always use a new incognito browser window. Otherwise, you may notice unrelated cookies that come from your own browser’s plugins and not your website.

Manage cookies with HubSpot

To manage cookies on HubSpot-hosted and external websites, create a consent banner in HubSpot . 


To manage external and third-party cookies, scan your domains and enable cookie blocking. Without cookie blocking, the HubSpot consent banner will only manage HubSpot cookies.

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