Set up a consent banner with the new editor

If your account was created after November 2nd, 2022, you'll use the new consent banner editor to customize your cookie banner. In this new version, you'll begin by selecting a domain before editing your banner as per the existing process. Below, learn how to get started setting up a consent banner with the new editor.

Please note: while HubSpot has cookie tracking and privacy policy settings, your legal team is the best resource to give you compliance advice for your specific business circumstances.

Opt into the new consent banner editor 

If your account was created before November 2nd, 2022, and you would like to use the new consent banner editor, you can:

• In your HubSpot account, click the settings settings icon in the top navigation bar.
• In the left sidebar menu, navigate to Privacy & Consent.
• Click the Cookies tab.
• At the top, click Switch to the new design.

• Click Next.
• Your internal domains will appear.
  • If you need to connect external domains, click Add external domain. In the pop-up box, enter your domain. 

• Click confirm and continue.
• In the Published section, in the dropdown, select the domain you would like to use for each policy.

• Click Done.

Before you get started

To set up a consent banner with the new editor, HubSpot will need to verify the website domain you're adding the banner to. To verify a domain with HubSpot, you'll either need to connect it to your HubSpot account, or add the tracking code to your external domain.

Set up your consent banner

If you're a super admin or a user with permission to edit website settings, continue reading how to set up and edit consent banners.

Please note: if you are using a cookie-blocking extension, you may see a blank page on the Cookies tab. To resolve this, turn off the extension or use an incognito window.

• In your HubSpot account, click the settings settings icon in the top navigation bar.
• In the left sidebar menu, navigate to Privacy & Consent.
• Click the Cookies tab.
• To set up a consent banner for a domain that's already connected to the account:
  • Under Manage All Domains, click Manage next to the domain, which will be marked as having an Inactive banner.
    
    

• • In the right sidebar, continue to set up your banner details using the instructions given for the existing process.

Please note: you will not need to specify the consent banner domain in the new editor, as you already selected the domain during the first step of this process.

• To set up a consent banner for an external domain:
  • Click Add external domain.
  • In the dialog box, enter the domain or subdomain URL. If the root domain redirects to a subdomain, add the subdomain. For example, If you're adding xyz.com but that page redirects to www.xyz.com, you must add www.xyz.com.
  • Click Add domain. HubSpot will then attempt to verify the domain based on whether the tracking code is present at the specified URL.
  • Once verified, continue to set up your banner in the right sidebar.