Last updated: October 19, 2026
Available with any of the following subscriptions, except where noted:
Use Breeze Assistant, HubSpot's conversational AI, to review its usage across your HubSpot account. Breeze Assistant generates an artifact, an interactive visual output, of total messages sent. By default, the date range is the last 12 months, and you can adjust this in your prompt. Use the analytics to help you track adoption and trends.
In this article, learn how to generate and review Breeze Assistant usage analytics.
Please note: you can manage AI feature access in your AI settings and configure what data is shared. Review HubSpot's AI Trust FAQs and AI Model Cards for detailed information on AI security controls, data use, and compliance..
Understand requirements
Subscription required A Professional or Enterprise subscription is required to return an analytics breakdown by HubSpot team.
Permissions required Super Admin permissions are required to review Breeze Assistant usage analytics.
To use Breeze Assistant and generate usage analytics, you must:
- Turn on Give users access to Breeze Assistant in your AI settings.
- Prompt Breeze Assistant with a phrase or question from one of four categories to start the analytics process. Review example questions in these categories:
- Message counts: how many messages have been sent to Breeze Assistant this year?
- Adoption: how many users are interacting with Breeze Assistant?
- Team-specific breakdown: which teams have used Breeze Assistant the most?
- Usage statistics and trends: what's the Breeze Assistant usage trend for this quarter?
Review Breeze Assistant usage analytics
- In the top navigation bar, click Breeze Assistant.
- Enter a prompt from one of the four categories (e.g., how many users are interacting with Breeze Assistant?).
- If you've configured brand styling, select a response to the report styling question.
- Breeze Assistant generates an artifact and a CSV with the usage analysis.
- Click the inline artifact card to view and interact with it in the panel alongside your Breeze Assistant conversation.
- Click the inline CSV card to open it, then click Download CSV to save it to your computer. The CSV contains information such as first name, email, and total messages.
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