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Edit the default font for emails sent from the CRM and conversations inbox

Last updated: December 21, 2023

Available with any of the following subscriptions, except where noted:

All products and plans

A user with Account Access permissions can set the default font size, color, and size for all emails sent from a record in the CRM and through a connected email channel in the conversations inbox. Customizing your default font can help ensure that emails sent directly to your contacts are consistent in style and appearance.

Please note: the default fonts set here do not override the fonts used in templates, snippets, CRM email signatures, or marketing email default fonts.

  • In your HubSpot account, click the settings settings icon in the top navigation bar.
  • In the left sidebar menu, navigate to Account Defaults.
  • Click the User Defaults tab.
  • In the Email section, set up your default font style, size, and color:
    • To select a default font, click the Font dropdown menu. You can use any of the fonts listed in the dropdown menu, but you cannot add a custom font.
    • To adjust the font size, click the Font size dropdown menu.
    • To set the default font color, click the color next to the font size field and use the color gradient to select a color.


  • Click Save.
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