Last updated: January 21, 2026
To resolve this error:
- Open the Control panel on your Windows device, then use the search bar to look up and select Internet Options.
- In the Internet Options dialog box, click the Security tab.
- Select the Trusted sites icon.
- Click Sites.
- Add each of the following URLs to the Add this website to the zone field. Click Add after entering each one:
- https://dl.getsidekick.com
- https://app.getsidekick.com
- https://app.hubspot.com
- Once you've added all three URLs, click Close.
- Download and run the HubSpot Sales Outlook desktop add-in installer again.
- Check out Microsoft's documentation in the Enabling the ClickOnce Trust Prompt section to manually fix your registry.
- Access your registry editor and go to the following folder:
-
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion
\Internet Settings] - Right-click the DisableCachingOfSSLPages key, and then, click Modify.
- Set the Value data to 00000000 and click OK.