Last updated: January 18, 2023
Users with Marketing access permission can unsubscribe an individual contact from receiving all emails, including future marketing emails and one-to-one emails. To opt out a list of contacts from receiving future emails, import them in an opt-out list.
- In your HubSpot account, navigate to Contacts > Contacts.
- Click the contact's name.
- Click the Actions dropdown menu and select Opt out of email.
- Confirm you want to perform this action and choose Yes, opt them out. This contact will now be opted out of all future emails from your account.
Please note: if you've purchased the Business units add-on, manually opting a contact out of all email subscriptions will only opt them out of subscriptions in the Account business unit, not any additional business units you've configured.
