Unsubscribe an individual contact from receiving emails

Users with Marketing access permission can unsubscribe an individual contact from receiving all emails, including future marketing emails and one-to-one emails. To opt out a list of contacts from receiving future emails, import them in an opt-out spreadsheet. 

1. In your HubSpot account, navigate to CRM > Contacts.

2. Click the contact's name.

3. In the upper right of the left sidebar, click the Actions dropdown menu and select Opt out of email.

• Confirm you want to perform this action and select Yes, opt them out. This contact will now be opted out of all future emails from your account.

Please note: if you've purchased the Brands add-on, manually opting a contact out of all email subscriptions will only opt them out of subscriptions for the current brand in which you're operating.