Redirect a form to a meeting scheduling page, HubSpot page, or external URL (legacy)

For forms built using the legacy editor, after form submission, you can redirect visitors to a specific meeting scheduling page, or conditionally redirect visitors to different meeting scheduling pages, HubSpot pages, or external URLs based on their form submissions.

If the Pre-populate with known values setting is turned on for the scheduling page, submitted form fields will automatically be populated. For example, if the prospect inputs their first name and email address on the form, they will not need to input the same fields again when booking a meeting.

Please note: it’s recommended to use the updated form editor to create and manage forms. This article should be used as a reference for existing forms built with the legacy editor only. Learn more about redirecting forms in the updated editor. 

Redirect all visitors to a single meeting scheduling page

To redirect all visitors to the same scheduling page after submitting a legacy form:

• In your HubSpot account, navigate to Marketing > Forms.
• Hover over the legacy form you want to edit and select Edit.
• Click the Options tab.
• In the Choose between displaying a thank you message or redirecting people to another option section, select Scheduling page.
• Click the Choose which scheduling page visitors are redirected to dropdown menu and select the meeting scheduling page you would like to redirect visitors to.
• Continue creating or editing your form. After you've completed setting up your form, you will need to publish the form for changes to take effect.
   

Conditionally redirect a legacy form to a meeting scheduling page, HubSpot page, or external URL

Redirect visitors to different meeting scheduling pages, HubSpot pages, or external URLs based on their form submission information.

For example, if the form's Country field contains any Southeast Asian countries, you can redirect to the rep's specific meeting link for that territory. Alternatively, you can redirect the visitor to a website page. This can help automate the process of determining if a visitor is a qualified lead

• In your HubSpot account, navigate to Marketing > Forms.
• Hover over the legacy form you want to edit and select Edit.
• At the top, click the Options tab.
• In the What should happen after a visitor submits this form section, select Conditionally redirect to a scheduling page, HubSpot page or external URL.

• Click the dropdown menu and select Conditionally redirect people to different scheduling pages. 
• In the Set up conditions for redirecting visitors to a scheduling page section, configure the rules for your redirect. 
  • Click the first dropdown menu and select the form field that you'd like to use for your condition. If dependent and progressive form fields are used, they may not appear for all visitors. Using these fields will result in a warning when publishing your form. 
  • Click the second dropdown field a targeting rule. 
  • In the third field, enter the values that you'd like use. 
  • Click the Redirect to dropdown menu, then select whether to redirect visitors to a Scheduling page, HubSpot page, or External URL.
  • Click the field and select a Scheduling page, HubSpot page, or enter an external URL.
     

 

• To add another condition for the same field, click + Add condition. You can add up to four conditions. 
• To add another condition based on a different field, click + Add field. You can add up to four fields. 
• To rearrange your fields:
  • Hover over the field. Then, click and drag the field in order of priority, with the most important condition at the top.
  • Visitors will be directed to the first scheduling page, HubSpot page, or external URL that they meet the conditions for.
• To delete a condition, hover over the condition and click the delete delete icon.
• In the Choose what happens to visitors that don't meet any conditions section, select one of the following options:
  • Thank you message: enter a thank you message. This message will be displayed for any visitor that does not meet the above conditions.
  • Scheduling page: select a scheduling page. Any visitor that does not meet the above conditions will be redirected to this page. 
  • HubSpot page: select a HubSpot page. Any visitor that does not meet the above conditions will be redirected to this page. 
  • External URL: enter an External URL. Any visitor that does not meet the above conditions will be redirected to this URL.

• Continue creating or editing your form. After you've completed setting up the form, you will need to publish the form for changes to take effect.