HubSpot automatically uploads an image for companies using a proprietary database of images. For contacts, HubSpot uses the image of their associated company or an image associated with their email domain.
Please note: record images are used internally to identify contacts or companies in your HubSpot account. Your contacts and companies cannot see the images.
Add or remove profile image from a record
To change or remove the image on a record:
- Navigate to your contacts or companies:
- In your HubSpot account, navigate to CRM > Contacts.
- In your HubSpot account, navigate to CRM > Companies.
- Click the name of the contact or company.
- Hover over the contact or company's image and click the edit edit icon.
- Click Remove image to remove the image.
- Click Upload image to replace the image. In the dialog box:
- Click Choose file.
- Select an image file from your computer, then click Open.
Please note: to ensure your image displays correctly on the record, upload a file with square dimensions (e.g. 200 x 200).
- Click Confirm to set the new image. If the new image does not appear, try refreshing the page.
Add or remove a profile image from the index page
- Navigate to your contacts or companies:
- In your HubSpot account, navigate to CRM > Contacts.
- In your HubSpot account, navigate to CRM > Companies.
- Hover over the row of the record you want to update, then click Preview.
- In the right panel, hover over the contact or company's image, then click the edit edit icon to change or remove it.
Learn more about editing records on an index page.
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