Manage your user profile and preferences

In settings, you can manage your personal account preferences, including your language and CRM communication settings. These settings will only affect your user.

For other personal settings, learn how to customize your CRM email signature.

To navigate to your account preferences, click your profile picture in the top right corner, then click Profile & Preferences. This will take you to the General section of account settings.

Global

Manage the settings that apply to your user across all your accounts.

Profile image and name

The profile image, first name, and last name associated with a HubSpot user can only be changed by the user themselves, or a Super Admin who logs in as the user only if that user is on one HubSpot account. Otherwise, users can't make edits to other users' names, even if they have the Add and edit users permission. 

If you're looking to update your user email address, learn how to change your email address.

To change your profile image and first name and last name:

1. Click your current Profile Image, then select from the available options:
   • To upload a new image from your computer, select Upload image. Then select your image and use the slider to adjust the image size so that it fits in the circle. To save your changes, click Save.
   • To use a Gravatar photo, select Use Gravatar. If you don't have a Gravatar photo yet, you can click Set up Gravatar photo to add one. Learn more about Gravatar. 
   • To remove the current avatar image, select Remove image.
2. In the First name field, enter your first name.
3. In the Last name field, enter your last name.
4. Click Save.

Language and date & number format

The language setting controls the language that displays in HubSpot's user interface. This setting won't adjust the language in the HubSpot mobile app. To change the mobile app language, adjust your iPhone or Android language settings. Learn more about HubSpot's language offerings.

To change the language and number format that displays in HubSpot: 

1. Click the Language dropdown menu and select a language. Switching your language will automatically adjust your Date & number format.
2. To change the date and number format, click the Date, time, and number format dropdown menu, then select a region.
   
   

Please note: the date and number format used in personalization tokens in marketing emails and workflows will use the account default settings instead. 

Phone number

To set the phone number that's used to notify you about security events, in the Phone number field, enter your phone number, then click Save.

Time zone

You can set a time zone for your user to automatically display time data in certain tools in your local time. User time zones apply to the scheduling of email, SMS, and social communication, as well as marketing index pages. For example, a marketing executive in Germany can review an email created by a colleague in Canada, see when changes were made, then schedule that email to go out the following morning without worrying about whose time zone is being used. 

By default, your user's time zone will be set to the time zone of your device. To manually set your user time zone: 

• In your HubSpot account, click the settings settings icon in the top navigation bar.
• In the left sidebar menu, navigate to Users & Teams.
• In the user table, click a user record.
• Click the Preferences tab.
• Clear the checkbox next to Update time zone based on device location. 

• Click the Time zone dropdown menu and select a time zone. 
• In the bottom left, click Save. 

If you want to change the time zone used by default in your HubSpot account, learn more about editing your account's default settings.