How do I change a user's name?

Last updated: November 1, 2017

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A user's name can only be changed by that specific user, not by another user, even if that user is an administrator.

If you'd like to change your user name:

  • Navigate in HubSpot to Account Menu Profile & Preferences.
User-added image
  • Click the pencil icon next to your name in the top left.
  • Make any necessary changes to your first and last name and click Save

Please note: if the email address of a user has changed, you'll need to create a new user and transfer ownership of associated records. You can find more information on this process here

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