How do I add new options to a checkbox or dropdown field in a form?

Last updated: October 25, 2017

Available For:

Marketing: Basic, Pro, Enterprise
Sales: N/A

In order to add new options to a form field, you must edit the contact property itself.

  • In your HubSpot Marketing account, navigate to Contacts > Contacts Settings.
  • Browse or search for the property you want to edit, then click the property name.
  • Make sure the Display externally option is turned on (the toggle switch will be blue.)
  • Make sure that Show in forms is turned on for any of the property's options that you'd like to appear in forms.
  • If you would like to add more options, click Add an option
  • Enter the label for your new option. 
  • When you've finished adding options to your property, click Save.

Your new options will appear on the live form automatically, but please note that it may take a few minutes for the changes to apply.

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